Get in Touch With Us

This is the page to use if you want to contact the Non Gamstop Casinos editorial team. You might want to report an error, query how we assessed a casino, or ask about a guide. We are a review and information site, so we can explain our research. We cannot act on your behalf with any casino.

How to reach the editorial team

We have not published a direct email address or phone number on this page, so none is given here. Please use the contact form or contact link shown in the site header or footer, if one is displayed for you. If you cannot find one, check the site's About section. We will not ask you to send passwords, card numbers or full identity documents by any channel.

A clear message helps us answer properly. Try to include:

1. The page address or title you are writing about.
2. What you think is wrong, unclear or missing.
3. Any evidence you have, such as a screenshot of the casino's current terms, with the date you saw it.
4. Whether you want a reply, and how to reach you.

What we can help with

• Corrections: Bonus terms, wagering requirements, payment options and limits change often. If something on a page looks out of date, tell us. We check it against the operator's current published terms.
• Questions about our reviews: We can explain why an option appears on a list, such as our trusted non GamStop casinos guide, and how our editorial ratings work. Those ratings are our own assessment, not customer-review scores.
• Topic suggestions: Tell us if you want us to cover something in more depth, such as slots features, payment fees, verification checks or withdrawal limits.
• Business enquiries: If you represent a casino or software provider, you are welcome to send factual information. Commercial relationships may earn us commission, but they do not decide how we rank casinos.

What we cannot do

We do not run any casino, so we cannot see your account, reverse a bet, release a withdrawal or overrule a bonus decision. We also cannot guarantee any outcome from a dispute.

If you have a problem with a casino, start with its customer support and keep copies of your chat logs, emails and the terms that applied. Then use the operator's formal complaints procedure. Check which regulator or licence the casino states, because routes for escalation differ. Sites that hold overseas licences are outside the UK Gambling Commission's remit, and the options for getting a dispute resolved may be narrower.

What to expect after you write

A member of the team reads each message. We have not set a guaranteed reply time, and busy periods may mean a wait. If you report a factual error, we check it and update the page where the evidence supports it. Time-sensitive details, such as offers, carry a check date on our pages, and the most recent review date is 30 September 2026.

Offers shown on the site are casino advertising. They usually carry conditions such as minimum deposits, wagering requirements, game restrictions, expiry dates and cashout caps. Read the casino's own terms before you deposit.

If gambling is causing you harm

If gambling is affecting your finances, relationships or mental health, please speak to someone before you write to us. Support is free and confidential:

• GamCare runs the National Gambling Helpline and live chat for people in Great Britain.
• GAMSTOP offers free self-exclusion from online gambling companies licensed in Great Britain. Casinos outside that system do not take part in it.
• Many operators offer deposit and loss limits, time-outs and self-exclusion. Blocking software can also restrict gambling sites on your devices.

You must be 18 or over to gamble. Gambling is not a way to earn money or solve financial difficulties.

Data and privacy

We use what you send only to deal with your enquiry. Please include only the details needed to answer it.